Shipping policy

PROCESSING TIME Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.

DOMESTIC SHIPPING (US) Standard shipping: 5–8 business days Expedited shipping: 2–3 business days (available at checkout)

Free standard shipping is available on qualifying orders. Threshold displayed at checkout.

INTERNATIONAL SHIPPING We currently ship to select international destinations. International delivery times vary by location and are estimates only. Customers are responsible for any customs duties, taxes, or import fees assessed by their country.

DELAYS We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you.

LOST OR STOLEN PACKAGES If your tracking shows delivered but you haven't received your package, contact us at toxitress@gmail.com within 7 days of the delivery date. We'll work